Terms of service
Products
All our products are handmade, hand-cut, hand-labeled, and packed by us, so size, shape, and design may vary slightly from product to product. All items are subject to availability, and we cannot guarantee stock at all times.
We manage our stock levels online; in the unlikely event that your order is out of stock, we will contact you. You can then choose to:
- Wait for the next batch
- Select another product
- Accept a refund
We reserve the right to discontinue any product at any time for any reason. All prices are subject to change.
Product Descriptions
While we highlight the properties of our ingredients, we do not claim that our products can treat or improve any pre-existing physical or mental health conditions.
Purchases & Payments
We accept the following payment methods:
- Bank Transfer / Deposit
- Cash on Delivery (COD)
All payments are processed in LKR.
For Bank Transfers, your order will be confirmed once a valid payment receipt or screenshot is shared with us.
Promotions & Discounts
From time to time, we offer discounts, coupons, and free shipping over LKR 10,000. Promotions are limited to one use per order.
For large or wholesale orders, please contact us via email.
Reviews & Comments
We value all feedback and strive to provide the best products and service. If you have an issue, please contact us before leaving a negative review.
We reserve the right to remove reviews that are unfounded, untrue, or malicious.
Wholesale
Items purchased online are intended for personal use and are not for resale.
Wholesale Inquiries
We love supporting small businesses! Minimum order: 20 soaps. Bulk orders are also available for events like weddings, baby showers, or corporate gifts.